
VPX is the latest evolution in Open Source communications. Designed with Call Centres & SME's in mind, VPX is the only Hybrid-Hosted telephony solution in the South African market. VPX is also an Asterisk* based commercial IP-PBX solution which has already been implemented in thousands of business sites.
- Features & Benefits
> Implement, Use & Manage with ease
The centrally hosted web interface allows for simplified deployment, configuration and management, as well as enhanced feature access anywhere, anytime.
> Market Proven
VPX is based on a market tested and proven PBX solution deployed in thousands of SMEs around
the world.
> Advanced Features
VPX is packed with advanced features such as auto-attendant, Outlook integration, voicemail-to-email,
conference bridges, CRM integration, detailed reporting, HUD, call centre capabilities, and
more.
> Vpx & HUD
HUD comes standard with each addition of VPX, the all-in-one presence management tool that allows
employees to control business communication from their desktops. HUD enables effective
communication across a teleworker enterprise by adding real-time access to employees via private
enterprise chat, click to call, click to email, and drag and drop call transfer. VPX Call Centre Edition
and HUD work hand-in-hand to deploy a distributed inbound and outbound call centre with queue
status, on-the-fly recording, call barging, and more.
> Branches & Management
Our linked software can you link up branch offices with a click of the mouse (FREE 4-digit dialing)
and also manage all linked locations from one screen. The integrated user panel, with HUD's unique
call-control advantage also makes life easy for the employees too!
> An improvement on Asterisk*
The VPX core is a highly stabilized version of Asterisk* with modifications made to decrease internal
structure lock contention, improve database handling, and decrease crash scenarios. Lab tests have
shown a 600% performance improvement for busy systems with high task concurrency.
> Scalability to Grow With Your Business Needs
VPX was designed and tested for businesses with 2 - 500 employees per location. VPX scales from
single-site businesses, with basic telephony needs, up to distributed call centers and even multinational
corporations. VPX also provides presence management and communication tools!
> Be the First to Know about Problems
VPX's Hybrid-Hosted architecture allows systems to be proactively monitored and maintained. You
can quickly evaluate the status of your system and receive notifications based on operating thresholds
that you define or real-time, graphical reports for system resources, trunk interfaces, and even see
historical snapshots.
> Fully Covered our Technical Support Team
Our technical support team is on standby to offer telephonic or on-site support for technical issues
that may arise.
> Always Backed Up
The Hybrid-Hosted Architecture ensures that all configurations and data are remotely backed up.
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