The Three editions of VPX
What sets VPX apart from other telephony solutions is its patent-pending Hybrid-Hosted architecture.
This means you get both the reliability advantage of onsite hardware and the flexibility advantage
of hosted PBX in one solution.
Recommended Deployment: < 10 employees
VPX is our entry-level Hybrid-Hosted telephony solution based on Asterisk* which gives you affordability
and scalability. VPX BE inclues: an easy user interface, web-based voicemail, powerful exportable
reporting, click-to-call, integrated HUDlite, mouse-driven operator panel, Outlook integration, realtime
resource graphs, system alerts, auto-card configuring, seamless VoIP trunking and more.
[Feature Comparison]
Recommended Deployment: 10-500 employees
A step up from VPX BE, VPX EE contains all of the features of the Business Edition, plus conference
bridges, multiple auto-attendants, paging, intercom (group + individual), group permissions,and more. VPX EE also comes standard with HUD Pro, which adds
presence management, drag-and-drop call control, private enterprise chat, interactive desktop alerts,
and more.
[Feature Comparison]
Recommended Deployment: Call centre w/ 2 - 200 agents
VPX CCE builds on the powerful features of both Business and Enterprise Edition by adding advanced
call centre capabilities at an unbelievably low price. Designed for companies with 2 - 200 agents,
Call Centre Edition adds robust ACD and IVR capabilities with unlimited queues*, skills-based
routing, real-time queue statistics, graphical reports, web-based recording access, and more. VPX
CCE comes with HUD Pro, which brings advanced agent capabilities such as on-the-fly recording,
call barge, call monitor, CRM integration, and one-touch agent login.
[Feature Comparison]
*Number of queues is simply a function of CPU resource availability.
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