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VPi Editions
VPi is the perfect entry-level solution for businesses wanting to migrate to a VoIP based
system. Designed to deliver high performance & quality, VPi still remains an
affordable investment with appropriate solutions for micro, SME and large businesses and call centres alike.
 
Recommended Deployment: < 2-10 employees
VPi Mini is the most entry level solution offered by Vocal Pulse. Running on Linux software the solution is the cost saving answer to your business’s telephonic communications. Through a web interface the
system is easily managed, with an array of features including IVR, voicemail, unified messaging, distinctive ringtones, hold music, speed-dialling and conferencing abilities. The Mini also provides comprehensive reporting on call statistics.
[Feature Comparison]
Recommended Deployment: 10-50 employees
A more scalable VPi version is the SME, still offering the same features as the Mini, such as IVR, voicemail, unified messaging, distinctive ringtones, hold music, speed-dialling and conferencing abilities with the same comprehensive reporting on call statistics, but also includes an innovative Hunt group creator. The VPi will empower your employees to communicate more efficiently and in-turn provide a higher level of service to your clients.
[Feature Comparison]
Recommended Deployment: Large Business/Call centre w/ 2 - 190 agents
This VPi is best suited to a large business or call centre requirement. Still offering the same features as the other VPi products (see above), it also has a host of additional advanced features including an integrated conference call server, automatic call distribution, basic call reporting and one E1 PRI included with the hardware. The VPi will set the right foundation for you to manage and grow your large call centre on a stable VoIP platform.
[Feature Comparison]
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